Store Policy
At Pop & Roll, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping and Delivery
We're delighted to let you know that we're offering free delivery on all orders over £70. For orders ranging from £35 to £70, a minor delivery fee of £3.50 will be charged. Any orders under £35 will have a delivery fee of £6.50 applied. We pride ourselves on our efficient dispatch of orders and you can anticipate the arrival of your delivery within 3-5 business days. We only deliver our products to the United Kingdom at the moment. Thank you for your continued support!
Returns
Your satisfaction is our top priority. However, due to the nature of our products and to maintain the highest standards of health and hygiene, we regret to inform you that we are unable to accept returns. This policy is in place to ensure the safety and quality of our products for all of our customers. We greatly appreciate your understanding in this matter and assure you of our relentless pursuit to provide top-quality products that meet your expectations.
Privacy Policy
At Pop & Roll, we value your trust and are committed to safeguarding the privacy of your personal information. We want to assure you that all information collected on our website, including your name, mailing address, phone number, and email address, is stored safely and securely. We adhere strictly to the General Data Protection Regulation (GDPR) and Data Protection Act 2018 principles, ensuring that your data is processed lawfully, transparently, and with utmost integrity.
We use your information only for the purposes of fulfilling your orders, providing customer support, and delivering a personalised shopping experience. We do not, under any circumstances, disclose or sell your personal data to third parties for marketing or any other purposes, unless required by law or with your explicit consent.
Our website employs secure, encrypted connections, ensuring that your data remains private and protected during transmission.
Thank you for your trust in Pop & Roll. We are committed to maintaining the highest levels of privacy and security to provide you with a safe and satisfying shopping experience.